Terms & Conditions

Welcome to John Gibs Tea. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

If you do not agree with any part of these terms, please do not use our website or services.

General Information

This website is operated by John Gibs Tea. Throughout the site, the terms “we”, “us”, and “our” refer to John Gibs Tea.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.

Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or accessing the website under parental supervision.
  • You will use the website only for lawful purposes.
  • You will not misuse, copy, or exploit any part of the website or its content.

Products & Services

All products displayed on our website are subject to availability.

We make every effort to display product images, descriptions, and colors accurately. However, actual packaging colors and appearance may vary slightly depending on screen settings and production batches.

We reserve the right to:

  • Limit product quantities
  • Change pricing without notice
  • Discontinue products at any time
  • Refuse or cancel orders at our discretion

Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) and inclusive/exclusive of applicable taxes as mentioned.

Payments are processed securely through trusted third-party payment gateways. We do not store your full card or banking details on our servers.

Shipping & Delivery

We aim to dispatch orders as quickly as possible. Standard delivery timelines across India generally take 3–5 business days after dispatch.

Delivery timelines may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

John Gibs Tea will not be responsible for delays caused by courier partners or events beyond our control.

Returns & Refunds

Please refer to our Refund Policy for detailed information regarding returns, replacements, cancellations, and refunds.

Due to the consumable nature of tea products, opened products are generally not eligible for return unless damaged or incorrect.

Intellectual Property

All content on this website including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Packaging designs
  • Website layout

is the property of John Gibs Tea and protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without written permission.

User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Upload harmful code or malware
  • Attempt unauthorized access to the website
  • Submit false or misleading information
  • Interfere with website security or functionality

Any violation may result in suspension or termination of access.

Third-Party Services & Links

Our website may include links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party platforms.

Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that:

  • The website will always be uninterrupted or error-free
  • Product results will meet every customer expectation
  • The website will be free from technical issues or viruses

Limitation of Liability

John Gibs Tea shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website
  • Product usage
  • Delivery delays
  • Technical interruptions
  • Errors or inaccuracies on the website

Your use of the website and products is at your own risk.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising under these terms shall be subject to the jurisdiction of the courts located in Gujarat, India.

Contact Us

For any questions regarding these Terms & Conditions, please contact us:

John Gibs Tea
Email: tradersassami@gmail.com
Phone: +91 9512112115

Thank you for choosing John Gibs Tea.